Apple finally admitted that the iPhone 6 Plus suffers from the "touch disease," but they will only fix it for a price.
Users complained that their iPhone 6 Plus suffer from touchscreen issues where the device turns unresponsive with some gray flickering bars seen on top of the screen after the device had been dropped several times on a hard surface.
The repair website iFixit declared in August that such problems on iPhone 6 Plus and its smaller cousin, the iPhone 6, are common. The site also mentioned that the issue comes from the faulty chips that were equipped inside the device, which will turn loose when the smartphone has been dropped or bent.
It took several months before Apple recognized the issue. The company even received several class-action lawsuits from different consumer groups in the states of Utah and California, as well as in other countries like Canada, because they did not address the issue.
But in a recent press release, the Cupertino-based tech giant announced that they will now fix the issue if the users are willing to pay $149.
As per the press release, the tech firm will fix the "touch disease" infected iPhone 6 Plus as long as it is still in working condition, and the screen is not broken or cracked.
The company will also reimburse those who have paid to repair their iPhone 6 Plus units for the same issue if they had it repaired through Apple or any Apply Authorized Service Provider. The amount of the reimbursement will be based on the difference of the price paid by the users for the original service and the $149 service price under the new Multi-Touch Repair Program of the company.
At the moment, however, the Multi-Touch Repair Program for iPhone 6 Plus does not apply to the services for iPhone 6 devices that also suffer from the "touch disease."
On the other hand, Canada's CBC News revealed that Apple customers are disappointed with the "pitiful" solution for the "touch disease," and most are not willing to pay just to have their devices fixed.
