* Partner Post
Customers' satisfaction is the foremost thing on which the credibility of a seller relies. When you have great products for your potential consumers along with 24*7 customer service, all that is needed is an excellent freight forwarder.
Once a person orders something online, he wishes to get the product as soon as possible. But late deliveries, wrong deliveries and products arriving in a damaged form didn't take much time to ruin the seller's reputation. This is when the need of selecting the right shipment forwarding company becomes essential.
If you are indulged with Amazon and didn't want your products to get delivered late or damaged to the customers, selecting the suitable Amazon freight forwarding company will maintain your status in the market.
So here are the tips to consider while selecting the most apt Amazon freight forwarder.
What is their mode of shipment
You must know in prior whether they ship through air or water. While ship deliveries are cost-effective, they take much time, and the chances of getting late are common. Moreover, the paperwork with ship frights is more time consuming than air frights. On the other hand, air frights take less time but charge heavily.
Are there any hidden charges
Make sure that the prices they are quoting are transparent. Many times the freight forwarders endow different alluring deals and incentives but later charge heavily once the deal gets over. Also, companies quote the underlying prices and then add extra concerning taxes, weight, customs charges and much more. Therefore, clearing all the doubts related to the final cost is essential.
Where do they deliver
Ensure that they cover every area and location where your potential consumers are residing. Some Amazon freight forwarders claim to provide internationally but cover only a few countries. Companies which tell you from where they collect and where they deliver in prior are best to rely upon. Also, confirm whether their service includes door to door delivery or just port to port.
Are there insurance options
Almost every freight forwarding company bestows standard insurance. It covers damage cost,
and basic loss occurred during the journey. Some companies, on the other hand, provide more options like time sensitivity, more prices for more valuable goods like antiques, fragile items, and expensive stuff. So it's a good idea to check it beforehand.
Do they have the membership of some Freight forwarding network or trade association?
Once the company attains the membership, it becomes more reliable and trustworthy. It corresponds to the fact that the company has passed many checks and therefore become eligible to attain the membership. It provides the seal of approval that you can trust the company and its policies blindly.
Do they have agents in different countries of destination?
Amazon freight forwarding companies must have agents in different countries overseas so that the consignment gets delivered effectively. It helps to overcome the issues like delay in the customs, port strikes and much more. The destination agents assist in resolving their problems in their respective countries. You can keep faith in Amazon FBA freight forwarding by Packair what is trusted, cost friendly and offers rapid delivery service.
Are their communication skills effective?
Talking to the actual person rather than the automated service and getting personalized email services rather than filling the online contact forms help in maintaining the reliability of the consumer with the seller. Therefore try to pick the company that provides this facility and maintain regular contact.
Are you able to track?
The companies who provide tracking of the consignment in real time are looked upon by the consumers foremost. Amazon freight forwarding companies which offer you access to track the goods even after the office hours are best to splurge. This is when getting equipped with tracking software comes in handy. The software must work effectively in areas like:
Providing purchase order management
Exception notification
Customized reports
Proof of delivery both online and offline delivery
Digital copies of paperwork
Should have their transport facility
Companies with their fleet of transport including aircraft and road vehicles are best to choose. Here the dependency on industrial and commercial lines seizes where you can get rid of national issues and cases like bankruptcy, party staff strikes, and other similar matters.
Keeping these points under the belt will help you pick the right Amazon freight forwarding company. This, in turn, will assist in maintaining the credibility with the customer and thereby better results in the long run.
Habib Khan is the business associates in D.Venture that helps people to get the solid info about money, investment, the stock market and so forth. In addition, He specializes in ghost blogging over certain issues. You can connect with Habibon his website http://habibkhan.net/ and follow him on Twitter.https://twitter.com/hkhan__
