Square Enix has decided to officially suspend the sales of "Final Fantasy XIV Online: A Realm Reborn" for the Mac following a rocky debut and an even more troubled few days of availability.
According to the game's director and producer, Naoki Yoshida, the team behind "Final Fantasy XIV Online" has received several complaints about the Mac client, leading them and Square Enix to ultimately halt sales.
Aside from issuing an apology to gamers who have been inconvenienced by the less than stellar porting of the game, Square Enix has also promised to issue refunds to those who already have their copies of the problematic title, according to IGN.
Though Square Enix has promised refunds, the company also made a point of saying that the refunding process would be different depending upon the retailer that players bought their copies from. For those who did purchase the buggy copy of the game directly from Square Enix, all they will need to do is fill out a form on the company's website and then send it back to them.
According to Gamespot, many of the problems that ultimately doomed the Mac version of "Final Fantasy XIV Online" were due in large part to the requirements of the game itself. The Mac client Square Enix had engineered for the game simply could not run the game as well, as it was operating on Windows platforms, and since Mac users had already figured out ways to work around the restrictions to play the game, their disappointment did not come as a surprise when the client ultimately meant for them turned out to be buggy and incredibly problematic.
Yoshida said Square Enix had planned to conduct routine maintenance for the new version of "Final Fantasy XIV Online" to iron out whatever issues were present, but those plans fell through when the game launched earlier than expected.
He added that Square Enix was still planning to sell the Mac version of "Final Fantasy XIV Online" as soon as it was ready.
